Privacy & Cookie Policy



Thank you for visiting Eastern Region Roof Training Group ( Eastern Region Roof Training Group is committed to respecting your privacy and the privacy of every visitor to our website and we strive to take the appropriate measures to protect your personal information. When users choose to register with us, Eastern Region Roof Training collects certain personal information about you in connection with your registration with the group, including contact information (i.e. name, address, telephone numbers and e-mail addresses).

The personal information that we collect about you will only be used lawfully (in accordance with General Data Protection Regulations 2018). All data is retained exclusively within the United Kingdom, or transferred only to ‘third countries’ where ‘adequacy of protection’ or specific certification as defined by the GDPR has been confirmed.

This information will not be disclosed to anyone outside Eastern Region Roof Training or its associated companies, partners, and other companies with which Eastern Region Roof Training has arranged services for your benefit.

We expect the information we hold about you to be accurate and up to date. You have the right as an individual to find out what information we hold about you and make changes if necessary; you also have the right, assuming we are not obligated by law to refuse, to ask us to stop using your information.

Should you have a question about the data we store about you, contact our Data Protection Lead:

Clive Coote

Eastern Region Roof Training

Unit 6 Lower Street



01473 744412

To have your information removed or rectified, please contact our Data Protection Lead at


The type of information that we will collect about you, and you voluntarily provide to us on this website includes:

Your name

Date of Birth


Telephone number(s)

Email address(es)

and on occasion (with Apprenticeships/Traineeships) the name of your employer

We may, in further dealings with you, extend this information to include the services you have used, any subscriptions, records of conversations and agreements.

You are under no statutory or contractual requirement or obligation to provide us with your personal information; however we require at least the information above in order for us to deal with you as a potential or enrolled student in an efficient and effective manner.

The legal basis for processing your data is based on compliance with a legal obligation to keep your personal information for your application onto a programme of study, qualification, traineeship or apprenticeship that we will have requested at the point the information was initially provided, therefore we will not store, process or transfer your data outside the parties detailed above unless we have an appropriate lawful reason to do so. Unless we are precluded from doing so by law, you have the right to remove your consent at any time via the unsubscribe link included on all emails we send, or by contacting us and requesting that processing of your details be restricted or deleted.

Unless otherwise required by law, your data will be stored for a period of up to 6 years after you have achieved your programme of study, qualification, traineeship or apprenticeship, at which point it will be deleted.

Protection of Personal Information

Eastern Region Roof Training takes precautions, including administrative, technical, and physical measures, to safeguard your data against loss, theft, and misuse, as well as against unauthorised access, disclosure, alteration, and destruction.

Eastern Region Roof Training uses industry-standard efforts to safeguard the confidentiality of data, including encryption, firewalls and SSL (Secure Sockets Layer). We have implemented reasonable administrative, technical, and physical security controls to protect against the loss, misuse, or alteration of your data.


Our website uses cookies – these are small text files that are placed on your device to help this website to provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser.

Google Analytics

Our website sets “first party” cookies through its use of Google Analytics. We use Google Analytics to provide us with non-personal site analytics, which in turn help us improve this website. Google Analytics tracking uses cookies in order to provide meaningful reports about web site visitors’ but they do not collect personal data about you. Google Analytics sets or updates cookies only to collect data required for the reports. Additionally, Google Analytics only uses first-party cookies. This means that all cookies set by Google Analytics cannot be altered or retrieved by any service on any domain other than Further detailed information on Google Analytics cookies can be found here.